> On Apr 5, 2016, at 9:04 PM, Dave Taht <dave.taht@gmail.com> wrote:
> 
> Does anyone know what the "quality" portion of dslreport's metric means?

Basically - packet loss.

https://www.dslreports.com/faq/17930

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Quality Grades

Quality refers to average detected packet loss / re-transmit percentages during download phase. The higher the packet loss / re-transmit percentage the more inefficient the connection is, and a very poor result may be indicative of congestion, inside wiring issues or other problems that need addressing.

1% or less - A+
2.5% or less - A
3% or less - B
5% or less - C
12% or less - D
over 12% - F
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