FYI piggybacked requests in DOCSIS eliminate the possibility of request collisions (and resulting backoff/retry). In DOCSIS 3.0 they will result in lower latency only as a result of eliminating these events. In a lightly loaded DOCSIS 3.0 network (few
neighbors contending for bandwidth) the collision probability will be low anyway, so it won't make much difference. In a highly utilized network (especially in the case where a lot of neighbors are sending at rates below the piggybacking threshold) it can
make a bigger difference.
Packet rates above ~200pps will be sufficient to ensure piggybacking.
I usually consider ~6ms to be the nominal upstream MAC latency, and ~0.7ms to be the equivalent on downstream, making the RTT on the DOCSIS 3.0 link close to 7ms (depending on configuration).