From: dan <dandenson@gmail.com>
To: Dave Taht <dave.taht@gmail.com>
Cc: libreqos <libreqos@lists.bufferbloat.net>
Subject: Re: [LibreQoS] qos is still more popular than qoe
Date: Thu, 3 Nov 2022 10:10:57 -0600 [thread overview]
Message-ID: <CAA_JP8UtSxO5Z5AWfa0XtVt6hZu85ypP1UAfPJWXgQL355gQog@mail.gmail.com> (raw)
In-Reply-To: <CAA93jw5ei5Mr5UXe5149o_8WH9QWDs+T60bbO5RGbptmk75HXA@mail.gmail.com>
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QoE is definitely an industry term and it belongs there. It really isn't a
fit for the customer jargon because customers have a 'service' not an
'experience'. They wouldn't call up their ISP and say 'my experience
sucks', they say 'my service sucks'. So QoS naturally fits in there.
From a business side, 'Experience' is a better fit. If you're doing
metrics on customer 'support' lines, the customer 'experience' is often in
that language. We're trying to drive loyalty and value home by giving a
customer a better experience on their service.
On Thu, Nov 3, 2022 at 8:45 AM Dave Taht via LibreQoS <
libreqos@lists.bufferbloat.net> wrote:
> https://trends.google.com/trends/explore?q=qoe,qos,bufferbloat
>
>
> --
> This song goes out to all the folk that thought Stadia would work:
>
> https://www.linkedin.com/posts/dtaht_the-mushroom-song-activity-6981366665607352320-FXtz
> Dave Täht CEO, TekLibre, LLC
> _______________________________________________
> LibreQoS mailing list
> LibreQoS@lists.bufferbloat.net
> https://lists.bufferbloat.net/listinfo/libreqos
>
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prev parent reply other threads:[~2022-11-03 16:11 UTC|newest]
Thread overview: 2+ messages / expand[flat|nested] mbox.gz Atom feed top
2022-11-03 14:45 Dave Taht
2022-11-03 16:10 ` dan [this message]
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