QoE is definitely an industry term and it belongs there. It really isn't a fit for the customer jargon because customers have a 'service' not an 'experience'. They wouldn't call up their ISP and say 'my experience sucks', they say 'my service sucks'. So QoS naturally fits in there. From a business side, 'Experience' is a better fit. If you're doing metrics on customer 'support' lines, the customer 'experience' is often in that language. We're trying to drive loyalty and value home by giving a customer a better experience on their service. On Thu, Nov 3, 2022 at 8:45 AM Dave Taht via LibreQoS < libreqos@lists.bufferbloat.net> wrote: > https://trends.google.com/trends/explore?q=qoe,qos,bufferbloat > > > -- > This song goes out to all the folk that thought Stadia would work: > > https://www.linkedin.com/posts/dtaht_the-mushroom-song-activity-6981366665607352320-FXtz > Dave Täht CEO, TekLibre, LLC > _______________________________________________ > LibreQoS mailing list > LibreQoS@lists.bufferbloat.net > https://lists.bufferbloat.net/listinfo/libreqos >