From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: from bosmailout09.eigbox.net (bosmailout09.eigbox.net [66.96.189.9]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by lists.bufferbloat.net (Postfix) with ESMTPS id C4D2D3CB37 for ; Mon, 2 Oct 2023 16:28:06 -0400 (EDT) Received: from bosmailscan07.eigbox.net ([10.20.15.7]) by bosmailout09.eigbox.net with esmtp (Exim) id 1qnPWQ-0008RN-8f for nnagain@lists.bufferbloat.net; Mon, 02 Oct 2023 16:28:06 -0400 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=alum.mit.edu; s=dkim; h=Sender:Content-Transfer-Encoding:Content-Type: MIME-Version:Message-ID:Date:Subject:In-Reply-To:References:To:From:Reply-To: Cc:Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender: Resent-To:Resent-Cc:Resent-Message-ID:List-Id:List-Help:List-Unsubscribe: List-Subscribe:List-Post:List-Owner:List-Archive; bh=MtF77qxm4UEfV6ptMeFUhXCoJpzpSJnhGZrmDz5KZsY=; b=cWXQs7aTm78lpDoUfkdziar1+2 p5T8oi2dx2R/JRC3XowMHncE283ovjgdvBN5lqSbn1oA3an542OgRODlrlnehpf+fbmPkKI9TMzf2 A8zd6tfuuEJ7l0W9Pvg+Rf4mpH+tVbFO8gS1EFdTiJuCmKeDXZ2uGzHqRzGxMYnzIE/x7aaBdXgvK 8TO+21Ozicro+GkfuL1uPBM/u/3StRe8LwHV3PdEeiAiW6ddKmeX8hICd0pVEizdzGdiTx1u5IFXk O8osKtGhszADjhiSlzjTSVsCUW4TqkLyb/Nx6mGKzCod/FkP5i1UPsNqDtTZbnuTgGuAEieoERl4j IQbB1Ngg==; Received: from [10.115.3.33] (helo=bosimpout13) by bosmailscan07.eigbox.net with esmtp (Exim) id 1qnPWQ-0000g2-0j for nnagain@lists.bufferbloat.net; Mon, 02 Oct 2023 16:28:06 -0400 Received: from bosauthsmtp07.yourhostingaccount.com ([10.20.18.7]) by bosimpout13 with id t8U22A00A099BUA018U5Gu; Mon, 02 Oct 2023 16:28:05 -0400 X-Authority-Analysis: v=2.3 cv=G76H7+s5 c=1 sm=1 tr=0 a=x8qw8EAkfcRkIpZA8Q87Bg==:117 a=tKttg/DTfI8zZz0UFxdR5w==:17 a=8nJEP1OIZ-IA:10 a=bhdUkHdE2iEA:10 a=6MyZ0KW2AAAA:8 a=M6plf62YYMyNEJx8HOwA:9 a=wPNLvfGTeEIA:10 a=dHlHRxKioRXHtFE709hG:22 Received: from c-73-158-253-41.hsd1.ca.comcast.net ([73.158.253.41]:55707 helo=SRA6) by bosauthsmtp07.eigbox.net with esmtpa (Exim) id 1qnPWM-0004Dg-4O; Mon, 02 Oct 2023 16:28:02 -0400 Reply-To: From: "Dick Roy" To: "'Livingood, Jason'" , =?iso-8859-1?Q?'Network_Neutrality_is_back!_Let=B4s_make_the_technical_as?= =?iso-8859-1?Q?pects_heard_this_time!'?= References: <9C609026-5907-4A90-857A-AE096E767521@cable.comcast.com> In-Reply-To: <9C609026-5907-4A90-857A-AE096E767521@cable.comcast.com> Date: Mon, 2 Oct 2023 13:28:00 -0700 Organization: SRA Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable X-Mailer: Microsoft Office Outlook 11 Thread-Index: AQHZ9W2Vp/PURCGXpEypRZWCuRWoCbA28pAw X-MimeOLE: Produced By Microsoft MimeOLE X-EN-UserInfo: f809475445fb8041985048e338e1a001:931c98230c6409dcc37fa7e93b490c27 X-EN-AuthUser: dickroy@intellicommunications.com Sender: "Dick Roy" X-EN-OrigIP: 73.158.253.41 X-EN-OrigHost: c-73-158-253-41.hsd1.ca.comcast.net Subject: Re: [NNagain] On "Throttling" behaviors X-BeenThere: nnagain@lists.bufferbloat.net X-Mailman-Version: 2.1.20 Precedence: list List-Id: =?utf-8?q?Network_Neutrality_is_back!_Let=C2=B4s_make_the_technical_aspects_heard_this_time!?= List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 02 Oct 2023 20:28:06 -0000 -----Original Message----- From: Livingood, Jason [mailto:Jason_Livingood@comcast.com]=20 Sent: Monday, October 2, 2023 1:18 PM To: dickroy@alum.mit.edu; 'Network Neutrality is back! Let=B4s make the technical aspects heard this time!' Subject: RE: [NNagain] On "Throttling" behaviors From: Dick Roy on behalf of Dick Roy >> To take the example of throttling - all that would do is (1) prompt customer contacts > [RR] Did you mean =93contracts=94? No, I meant contacts. In an ISP support context, that means a telephone = call or chat with a customer care agent. Those activities are closely = monitored for quality/cost/time and so at scale a phone contact will cost $X, chat = $Y, social media interaction like Reddit or Twitter $Z, etc.=20 [RR] Exactly what I was wondering :) Thanks for the clarification! RR Jason