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    <p>Here's an interesting "rantlet" on inequity in price and service
      by big ISPs, which of course makes me wonder</p>
    <ul>
      <li>if end-users fixing bloat is enough to mitigate lack of IS 
        investment</li>
      <li>if the markup's research team should be talking to the
        speed-test sites to collect actual-performance and observed
        bandwidth data<br>
      </li>
    </ul>
    <p><br>
    </p>
    <p>--dave</p>
reference:<a class="moz-txt-link-freetext" href="https://themarkup.org/show-your-work/2022/10/19/how-we-uncovered-disparities-in-internet-deals">https://themarkup.org/show-your-work/2022/10/19/how-we-uncovered-disparities-in-internet-deals</a>
    <p> </p>
    <p></p>
    <div class="moz-forward-container"><br>
      <br>
      -------- Forwarded Message --------
      <table class="moz-email-headers-table" cellspacing="0"
        cellpadding="0" border="0">
        <tbody>
          <tr>
            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Subject:
            </th>
            <td>Broadband Bias</td>
          </tr>
          <tr>
            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Date: </th>
            <td>Sat, 22 Oct 2022 12:02:07 +0000</td>
          </tr>
          <tr>
            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">From: </th>
            <td>Julia Angwin <a class="moz-txt-link-rfc2396E" href="mailto:newsletter@themarkup.org"><newsletter@themarkup.org></a></td>
          </tr>
          <tr>
            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">To: </th>
            <td><a class="moz-txt-link-abbreviated" href="mailto:davecb@spamcop.net">davecb@spamcop.net</a></td>
          </tr>
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      <title>Broadband Bias</title>
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                              This Week
                            </div>
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                              Broadband Bias</div>
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                                      style="word-break:break-word;font-size:0px;padding:0px;"
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                                      <div class="text-default"
                                        style="cursor:auto;color:#3B424B;font-family:Georgia,
                                        'Times New Roman', Times,
                                        serif;font-size:18px;line-height:32px;text-align:left;">
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Hello,
                                            friends,</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Imagine
                                            shopping for a car and being
                                            told that every car on the
                                            lot is being offered for the
                                            same price, but you don’t
                                            get to choose which car
                                            you’ll get. The dealership
                                            decides if you walk out with
                                            a Porsche or a Chevy. </span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">That’s
                                            how some internet pricing in
                                            the U.S. works. Most home
                                            internet plans are offered
                                            at a flat base rate, ranging
                                            from $40 to $60 a month, but
                                            what you get for that price
                                            varies widely, according to
                                            a </span><a
href="https://themarkup.org/still-loading/2022/10/19/dollars-to-megabits-you-may-be-paying-400-times-as-much-as-your-neighbor-for-internet-service"
style="color:#FF335F;text-decoration:underline;" target="_blank"
                                            moz-do-not-send="true"><span
                                              style="font-weight: 400;">new
                                              Markup investigation</span></a><span
                                            style="font-weight: 400;">
                                            that was published this
                                            week.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Reporters
                                            Leon Yin and Aaron Sankin </span><a
href="https://themarkup.org/show-your-work/2022/10/19/how-we-uncovered-disparities-in-internet-deals"
style="color:#FF335F;text-decoration:underline;" target="_blank"
                                            moz-do-not-send="true"><span
                                              style="font-weight: 400;">analyzed
                                              more than 800,000
                                              broadband plans</span></a><span
                                            style="font-weight: 400;">
                                            offered across the U.S. from
                                            AT&T, Verizon,
                                            EarthLink, and CenturyLink,
                                            and found that the speeds
                                            they offered varied from
                                            more than 200 megabits per
                                            second (Mbps) in some
                                            neighborhoods to below 25
                                            Mbps in others.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">To
                                            put that in simple terms:
                                            200 megabits per second is
                                            the recommended minimum
                                            speed for a household that
                                            wants to participate in
                                            multiple concurrent Zoom
                                            calls without interruption.
                                            Anything below 25 Mbps is
                                            not even considered
                                            broadband by the Federal
                                            Communications Commission
                                            (FCC). </span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Calculated
                                            by price per megabit, that
                                            means customers are paying
                                            hugely different prices for
                                            the same service. For
                                            example, CenturyLink offered
                                            consumers rates that ranged
                                            from 25 cents to  $100 per
                                            Mbps—which is 400 times
                                            greater.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0" width="600" align="center" style="width:600px;"><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->
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                                            style="margin:0px
                                            auto;max-width:600px;">
                                            <table class="image-inner"
                                              style="font-size:0px;width:100%;"
                                              cellspacing="0"
                                              cellpadding="0" border="0"
                                              align="center">
                                              <tbody>
                                                <tr>
                                                  <td
style="text-align:center;vertical-align:top;direction:ltr;font-size:0px;padding:0px;padding-bottom:24px;padding-top:24px;"><img
src="https://mrkp-static-production.themarkup.org/uploads/2022/10/different-speeds-same-price.png"
                                                      alt="Chart:
                                                      Providers offer
                                                      different speeds
                                                      for the same
                                                      price."
style="border:none;border-radius:0;display:block;outline:none;text-decoration:none;width:100%;height:auto;"
moz-do-not-send="true" height="auto">
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                                        </div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">And
                                            guess which neighborhoods
                                            generally got the worst
                                            speeds? Lower-income,
                                            historically redlined areas
                                            that were less White.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">In
                                            92 percent of cities in our
                                            investigation where
                                            broadband speeds varied,
                                            lower-income neighborhoods
                                            disproportionately received
                                            worse deals. In 66 percent
                                            of cities, people of color
                                            disproportionately received
                                            worse deals. And in 100
                                            percent of cities where data
                                            was available, historically
                                            redlined neighborhoods
                                            received worse deals. </span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0" width="600" align="center" style="width:600px;"><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->
                                          <div class="image-outer"
                                            style="margin:0px
                                            auto;max-width:600px;">
                                            <table class="image-inner"
                                              style="font-size:0px;width:100%;"
                                              cellspacing="0"
                                              cellpadding="0" border="0"
                                              align="center">
                                              <tbody>
                                                <tr>
                                                  <td
style="text-align:center;vertical-align:top;direction:ltr;font-size:0px;padding:0px;padding-bottom:24px;padding-top:24px;"><img
src="https://mrkp-static-production.themarkup.org/uploads/2022/10/poorer-neighborhoods-worse-internet.png"
                                                      alt="Map: In most
                                                      cities, poorer
                                                      neighborhoods were
                                                      offered worse
                                                      internet plans
                                                      more often."
style="border:none;border-radius:0;display:block;outline:none;text-decoration:none;width:100%;height:auto;"
moz-do-not-send="true" height="auto">
                                                  </td>
                                                </tr>
                                              </tbody>
                                            </table>
                                          </div>
                                          <!--[if mso | IE]></td></tr></table><![endif]-->
                                        </div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">The
                                            amazing thing is that the
                                            speed disparities are
                                            probably even worse than
                                            what we found. We calculated
                                            these numbers based on the
                                            speeds that the companies </span><em><span
                                              style="font-weight: 400;">advertised</span></em><span
                                            style="font-weight: 400;">
                                            on their websites, not the
                                            speeds that were actually
                                            delivered. And as anyone who
                                            uses the internet knows,
                                            speeds are often quite </span><a
href="https://pcrd.purdue.edu/the-real-digital-divide-advertised-vs-actual-internet-speeds/"
style="color:#FF335F;text-decoration:underline;" target="_blank"
                                            moz-do-not-send="true"><span
                                              style="font-weight: 400;">different
                                              from what is advertised</span></a><span
                                            style="font-weight: 400;">—and
                                            usually not in a good way.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">The
                                            telecom companies defended
                                            their practices. Mark
                                            Molzen, a spokesperson for
                                            CenturyLink’s parent company
                                            Lumen, said, “We do not
                                            engage in discriminatory
                                            practices like redlining and
                                            find the accusation
                                            offensive.”</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">AT&T
                                            spokesperson Jim Greer said
                                            that The Markup’s analysis
                                            had ignored the company’s
                                            low-cost access offerings
                                            and participation in the
                                            FCC’s Affordable
                                            Connectivity Plan, which
                                            provides a subsidy for
                                            household Internet bills.
                                            “Any suggestion that we
                                            discriminate in providing
                                            internet access is blatantly
                                            wrong,” he said.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Verizon
                                            spokesperson Rich Young
                                            referred inquiries to the
                                            industry group USTelecom,
                                            which said that internet
                                            providers can have good
                                            reasons to charge the same
                                            price for slower service.
                                            “Operating and maintaining
                                            legacy technologies can be
                                            more expensive, especially
                                            as legacy network components
                                            are discontinued by
                                            equipment manufacturers,”
                                            said USTelecom senior vice
                                            president Marie Johnson.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">The
                                            findings come at a time when
                                            U.S. regulators are looking
                                            into broadband equity. The
                                            FCC </span><a
href="https://www.fcc.gov/document/fcc-initiates-inquiry-preventing-digital-discrimination"
style="color:#FF335F;text-decoration:underline;" target="_blank"
                                            moz-do-not-send="true"><span
                                              style="font-weight: 400;">is
                                              currently drafting rules</span></a><span
                                            style="font-weight: 400;">
                                            “to promote equal access to
                                            broadband across the
                                            country, regardless of
                                            income level, ethnicity,
                                            race, religion, or national
                                            origin.”</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Broadband
                                            pricing wasn’t always this
                                            way. Companies used to
                                            charge different prices for
                                            different speeds, in what
                                            were called “tiers.” But in
                                            recent years, they have
                                            moved toward a single price
                                            in what the National Digital
                                            Inclusion Alliance called in
                                            a 2018 report “</span><a
href="https://www.digitalinclusion.org/wp-content/uploads/2018/07/NDIA-Tier-Flattening-July-2018.pdf"
style="color:#FF335F;text-decoration:underline;" target="_blank"
                                            moz-do-not-send="true"><span
                                              style="font-weight: 400;">tier
                                              flattening</span></a><span
                                            style="font-weight: 400;">.”</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Unlike
                                            buying a car, however, it’s
                                            hard for broadband customers
                                            to know that they are
                                            getting a Chevy and not a
                                            Porsche when they pay that
                                            single, tier-flattened
                                            price. </span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">To
                                            buy broadband, you must
                                            enter your address into one
                                            of the telecoms’ websites to
                                            see the price, speed, and
                                            availability. Very few
                                            people are likely to enter
                                            other addresses into the
                                            site to compare speeds that
                                            their neighbors are
                                            getting—and even if they do,
                                            they aren’t likely to be
                                            able to convince the company
                                            to lower their rate.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">This
                                            lack of transparency means
                                            that the companies have been
                                            able to hide the stark
                                            disparities from public
                                            view. It took Leon and Aaron
                                            months of work to scrape all
                                            the prices from company
                                            websites, then match them
                                            with Census records to
                                            analyze which neighborhoods
                                            were getting which prices.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">It’s
                                            hard work, but it’s the
                                            important work that
                                            journalists must do to make
                                            these hidden disparities
                                            visible to the public.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">As
                                            always, thanks for reading.</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Best,</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><span
                                            style="font-weight: 400;">Julia
                                            Angwin</span><span
                                            style="font-weight: 400;"><br>
                                          </span><span
                                            style="font-weight: 400;">The
                                            Markup</span></div>
                                        <div class="markup-p"
                                          style="margin:0;"><em><span
                                              style="font-weight: 400;">(Additional
                                              Hello World research by
                                              Eve Zelickson.)</span></em></div>
                                      </div>
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