From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: from bottom.networkguild.org (bottom.networkguild.org [IPv6:2600:3c00:e000:1c6::1]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by lists.bufferbloat.net (Postfix) with ESMTPS id 55B9B3B29D for ; Mon, 19 Aug 2024 12:12:00 -0400 (EDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=iconia.com; s=bottom; t=1724083918; bh=fLBotZj72pkkOKpI0zRVHgORIYxuADR5E2Hvn1b2LvY=; h=From:Date:Subject:To:From; b=lqEK9EYim5IYg7w1evLXwXx8ZLsgXIMwDbBi18I3EBNc77RF6jSoVzPdNroN20NKf dX1fjO7pBZvmJePB9k3cTtD6B+Sjom5q7XyoqYC9lfd+9TdJgxSyQFhyJoEvRbellS +BTGOw3JPpL25G85//9ANiYjowqqfFt+wXtYUSH3QmSY4iBR63lfCU2rs7uDRxJx7g oEjy2s/mME2Wzd/lBbUibkfx7Lq3PAQE6RzoBudCW1GVzvo8O4RyX+iJlZKGEwmvh3 pCCsn3topEKvjfLlZ6wVPbip0FJe4gRU8BMhtx71ftO67tXJx6rZfO5hAhIO7Wia9q uyOnhJFWnIfyg== Received: from auth (localhost [127.0.0.1]) (authenticated bits=0) by bottom.networkguild.org (8.17.1.9/8.17.1.9/Debian-2+deb12u2) with ESMTPSA id 47JGBuiM553493 (version=TLSv1.3 cipher=TLS_AES_128_GCM_SHA256 bits=128 verify=NOT) for ; Mon, 19 Aug 2024 12:11:57 -0400 Received: by mail-qk1-f172.google.com with SMTP id af79cd13be357-7a1d81dc0beso307587285a.2 for ; Mon, 19 Aug 2024 09:11:57 -0700 (PDT) X-Gm-Message-State: AOJu0YwJSYLw5yRFpd0rF4S/DTQeeH6BpgP2MZAyRsb3KnqodVoSoXD1 +2GXcvRCxtQ7qQB6awDNso4ip8MJL8BwlCKQmp3XcOjoK8iYpmxI2G3KBixtrJAFI1gTIjfmemm azL/8JHNJxFMqa6JvOqkstOX2Y6o= X-Google-Smtp-Source: AGHT+IEyS05NBjnX/hszmnivvqNE52Zi7kWxRYJDsX/mHeIYttfKuNG/9hQKGfzAjo6O/O6aNe0CnBY+mhO804dWHOE= X-Received: by 2002:a05:620a:244e:b0:79f:f85:e82 with SMTP id af79cd13be357-7a50690225cmr1464830785a.10.1724083915591; Mon, 19 Aug 2024 09:11:55 -0700 (PDT) MIME-Version: 1.0 From: the keyboard of geoff goodfellow Date: Mon, 19 Aug 2024 09:11:19 -0700 X-Gmail-Original-Message-ID: Message-ID: To: Starlink Content-Type: multipart/alternative; boundary="0000000000005a231406200b91a3" X-Virus-Scanned: clamav-milter 1.0.5 at bottom.networkguild.org X-Virus-Status: Clean X-BitDefender-Scanner: Clean, Agent: BitDefender Milter 3.1.7 on bottom.networkguild.org, sigver: 7.97357 X-BitDefender-Spam: No (0) X-BitDefender-SpamStamp: Build: [Engines: 2.18.3.1556, Dats: 871106, Stamp: 3], Multi: [Enabled, t: (0.000011,0.005868)], BW: [Enabled, t: (0.000039)], RBL DNSBL: [Enabled, Score: 0(0), t: (0.000004)], APM: [Enabled, Score: 500, t: (0.003766,0.000072), Flags: BA7B0291; NN_SAMPLE; NN_GROWTH; NN_BEGIN_TAG_NOT_OK; NN_LEGIT_MAILING_LIST_TO], SGN: [Enabled, t: (0.005996)], URL: [Enabled, t: (0.000070)], RTDA: [Disabled], total: 0(900) X-BitDefender-CF-Stamp: none X-Spam-Status: No, score=-101.0 required=5.0 autolearn=disabled X-Spam-Report: * -100 USER_IN_WELCOMELIST User is listed in 'welcomelist_from' * -1.0 ALL_TRUSTED Passed through trusted hosts only via SMTP * 0.0 HTML_MESSAGE BODY: HTML included in message * -0.0 T_SCC_BODY_TEXT_LINE No description available. X-Spam-Checker-Version: SpamAssassin 4.0.0 (2022-12-13) on bottom.networkguild.org Subject: [Starlink] =?utf-8?q?Starlink_=E2=80=93_The_Customer_Perspective_?= =?utf-8?q?-_Recon_Analytics?= X-BeenThere: starlink@lists.bufferbloat.net X-Mailman-Version: 2.1.20 Precedence: list List-Id: "Starlink has bufferbloat. Bad." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 19 Aug 2024 16:12:00 -0000 --0000000000005a231406200b91a3 Content-Type: text/plain; charset="UTF-8" via https://x.com/RogerEntner/status/1825557830386000366: *@Starlink - **The Customer Perspective**. I just published one of the, if not the largest, independent studies on how customers evaluate #starlink and compare it with the other options in the market.* EXCERPT: Posted on August 18, 2024 by Roger Entner As you are likely aware, Recon Analytics runs the fastest, largest, most flexible customer insights service in the market. We survey over 200,000 mobile consumers, over 200,000 home internet consumers, and more than 20,000 businesses every year about their experiences and intentions. With our consistent set of questions and our massive sample size, we do not only pick up on small nuances in the changes around how large operators are perceived. Over time, we also pick up enough data to get a read even on the smaller providers. Starlink has grown significantly over the last few years, and we now have enough respondents on a regular basis to report on this growth as part of our comprehensive data set. Over the last year, we found over 1,300 Starlink respondents who tell us with robust statistical significance about their experiences. * *What do customers tell us?* 85% of the respondents are in rural areas, 5% live in suburbs, and 10% in zip codes classified as urban areas. They are mostly white, as we would expect from a predominantly rural population. *Who did they use before Starlink?* Unsurprisingly, the largest groups of customers for Starlink are either coming from small rural providers or have never had an internet provider before... [...] https://reconanalytics.com/starlink-the-customer-perspective/ -- Geoff.Goodfellow@iconia.com living as The Truth is True --0000000000005a231406200b91a3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
via=C2=A0https://x.com/RogerEntner/status/182555783038600= 0366:

@Starlink=C2=A0-= =C2=A0The Customer Perspective. I just published one o= f the, if not the largest, independent studies on how customers evaluate #s= tarlink and compare it with the other options in the market.
<= div class=3D"gmail_default" style=3D"font-family:verdana,sans-serif;font-si= ze:small">
EXCERPT:
Posted on August 18, 2024 by Roger Entner

As you are l= ikely aware, Recon Analytics runs the fastest, largest, most flexible custo= mer insights service in the market. We survey over 200,000 mobile consumers= , over 200,000 home internet consumers, and more than 20,000 businesses eve= ry year about their experiences and intentions. With our consistent set of = questions and our massive sample size, we do not only pick up on small nuan= ces in the changes around how large operators are perceived. Over time, we = also pick up enough data to get a read even on the smaller providers.
Starlink has grown significantly over the last few years, and we now have= enough respondents on a regular basis to report on this growth as part of = our comprehensive data set. Over the last year, we found over 1,300 Starlin= k respondents who tell us with robust statistical significance about their = experiences. *

What do customers tell us?

85% of the r= espondents are in rural areas, 5% live in suburbs, and 10% in zip codes cla= ssified as urban areas. They are mostly white, as we would expect from a pr= edominantly rural population.

Who did they use before Starlink?
Unsurprisingly, the largest groups of customers for Starlink are = either coming from small rural providers or have never had an internet prov= ider before...
[...]
https://reconanalytics.com/starlink-the-customer-perspective/=

-- <= /span>
Geoff.Goodfellow@iconia.com
living as The Truth is True=

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