[LibreQoS] qos is still more popular than qoe

dan dandenson at gmail.com
Thu Nov 3 12:10:57 EDT 2022

QoE is definitely an industry term and it belongs there.  It really isn't a
fit for the customer jargon because customers have a 'service' not an
'experience'.  They wouldn't call up their ISP and say 'my experience
sucks', they say 'my service sucks'.  So QoS naturally fits in there.

>From a business side, 'Experience' is a better fit.  If you're doing
metrics on customer 'support' lines, the customer 'experience' is often in
that language.  We're trying to drive loyalty and value home by giving a
customer a better experience on their service.

On Thu, Nov 3, 2022 at 8:45 AM Dave Taht via LibreQoS <
libreqos at lists.bufferbloat.net> wrote:

> https://trends.google.com/trends/explore?q=qoe,qos,bufferbloat
> --
> This song goes out to all the folk that thought Stadia would work:
> https://www.linkedin.com/posts/dtaht_the-mushroom-song-activity-6981366665607352320-FXtz
> Dave Täht CEO, TekLibre, LLC
> _______________________________________________
> LibreQoS mailing list
> LibreQoS at lists.bufferbloat.net
> https://lists.bufferbloat.net/listinfo/libreqos
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